Different Ringtones for Different Types of Workitems

Different Ringtones for Different Types of Workitems

Overview

There are now different ringtone options for the different types of workitems in Thrio.

To select a ringtone:

  1. Navigate to the User Settings menu.
  2. Navigate to the Notification Tab.
  3. You can select a different Sound Notification for Voice Workitems, Digital Workitems and Digital Messages.
  4. Select a ringtone from the dropdown menu.
  5. Click OK.
    You will see a loading line at the top after you click OK, when loading is done the window will close.

NOTE: You can also enable the ringtone to repeat until the workitem is answered and web notifications.

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.