Workflows are used to direct the flow of a workitem from the time it enters the system to its completion.
The workflow is where:
Workflows always start in the Begin (Green) State box.
Once in the Edit mode of a State box, there are 3 icons on the top right hand side:
If the workflow has a menu where the caller could press ‘1’ for Sales, the Condition Type would be as follow:
Expression: workitem.digits == ‘1’
This kind of a condition would be used following the use of an action box of either ‘Get Digits’ or ‘Play and Collect Digits’
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.