This article introduces reporting within Thrio.
Reports gives a summary of the states of the last attempt made on leads during a time period.
Name of the list being used
Campaign used to call
Total leads attempted during the period select for the report
Total leads marked as completed
Total leads marked as callback
Can be marked for any reason: busy, no answer, etc.
Percentage of leads marked as completed.
Total leads marked as completed with dialing error during the period
Errors are a subset of completed calls
Totals leads marked as completed with Max Attempts
Max Attempts is a sub set of completed
Totals leads marked as callbacks now.
Callbacks Now is a subset of callbacks that are available to call now
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