Receiving Web Notifications for Chat/SMS messages on Existing Workitems

Receiving Web Notifications for Chat/SMS messages on Existing Workitems

Overview

While on a Chat or SMS workitem, a user does not need to be on the Thrio User Interface to receive a web notification when a new message comes in.

Now when a user is on a Chat or SMS workitem, the user doesn’t need to be on the Thrio User Interface to receive web notifications when a new message comes in. There will also be a web notification from the company directory.

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.