Our Salesforce Computer Telephony Integration (CTI) is designed to allow your users to work within Salesforce and easily make calls through Thrio, without ever switching between UIs. The integration supports click to dial, association of Salesforce contacts with Thrio workitems (used to automatically create Salesforce tasks), and easy management of Thrio statuses/dispositions all within Salesforce.
Before completing these steps, you will need:
Only set the first three fields if using custom contact objects in salesforce
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.