The Chat Panel component is the panel used for the customer to enter/read the messages when chatting with an agent.
The Chat Panel is placed inside a Panel and usually preceded by a Waiting Panel
Component Type Displays the type of this component.
Vertical Alignment Select Full or Fit Content fro the dropdown.
Width Sets the width of the component. This value can be entered as a % or in pixels (px)
Margin Sets the margins around the inside of the component. The margin can be broken down into 4 sections separated by a space. Each section can be entered as a % or in pixels (px). The 4 sections are the margins for: Top, Right, Bottom, Left.
On Terminate Select either ‘Move to Panel’ or ‘Message’ from the dropdown list when the agent or the customer terminates the chat.
Save Select save to save the changes made and continue editing.
Save & Close Select save & close to save the changes made and close the survey.
Close Select close to cancel the changes made and close the survey.
When selecting a component that has been placed in a panel, there are 3 icons in the top right corner:
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.