How to login and make calls with Thrio Remote
If you are connected to the system from your mobile device, you are connected via Thrio Remote, you will be able to accept direct calls that are routed to you. You will be able to accept ACD calls and make Outbound calls through the system. Your calls can be tracked in history and your calls can be automatically recorded. Outbound calls are billed directly to the company and there is no need for expense reports for long distance calls made from your mobile phone.
If your username and password are not correct or your user is not enabled than the next button will no longer be greyed out but you will remain on the same page
If your username and password are correct you will navigate to a new page, The new page will display 3 new items
When you have entered the number you wish to dial and selected the dial button, the system will call your mobile device. Depending on your cellular network this may take a few seconds to complete
While logged into Thrio remote you can receive ACD calls from the system (If your Administrator has configured you to receive ACD Calls).
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.