Workflow Action: Lead Attempts Component

Workflow Action: Lead Attempts Component


When dialing or messaging from a list in a Predictive/Progressive/QB/SMS/Email campaign, the Lead Attempts component will return 0 if this is the first attempt at calling this lead, a 1 if it is the second time, etc.

Configuration Options

Name The name assigned to this component
Description Enter a description for the component
Condition Type If the condition returns true, then the Action will be performed. If condition returns false, then the Action will not be performed. If there is no condition specified, the Action will always be performed.
Variable Name Assign a variable name to where the system should store which attempt number to call this leads it is.

  • Set Condition Type to: None <-- if you want it to check which attempt number it is no matter what.
  • Set the Variable Name to: attempts <-- To now check which lead this is, you would check against the variable name

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