Workflow Action: Time Event Component

Workflow Action: Time Event Component

Overview

The Time Event component is used to record a user-defined event that will be saved in the event history of the workitem.

Configuration Options

Name: The name assigned to this component.
Description: Enter a description for the component.
Condition Type: If the condition returns true, then the Action will be performed. If condition returns false, then the Action will not be performed. If there is no condition specified, the Action will always be performed.
Name: Enter the name of the event that will be recorded in the event history.

A sample of a Time Event could be:
If you would like the system to only record the event Option 1 Selected if the caller pressed ‘1’ in a menu, the Condition Type would be as follows:

Expression: workitem.digits == ‘1’

  • workitem.digit would be entered in the first field
  • ‘==’ would be selected from the dropdown
  • ‘1’ would be entered in the last field

Set the Name to Option 1 Selected.

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.