February 28, 2020
This update contains fixes for issues with the Salesforce Integration.
February 23, 2020
This update contains fixes to several known issues.
February 11, 2020
This update contains numerous enhancements to SMS and the release of a new Bi-directional Translation for Non-Voice Media feature. It also contains a range of fixes to other issues.
January 26, 2020
QB / Predictive Dialer Blocked Numbers Dashboards
This update contains numerous enhancements to Quarterback Mode, the Predictive dialer, and the FileServer capability as well a range of fixes to other issues.
December 4, 2019
This release consist of an issue that has been resolved when using the ACD Voicemail feature.
November 10, 2019
ACD Voicemail | PSTN Endpoints | Blocking Numbers
These notes detail the release from Nov 10 2019 and the functional areas they touch.
July 5, 2019
Survey | Recording | Conferencing | Passwords
Thrio introduced a number of hot fixes outside of our normal release schedule, covering a number of distinct portions of the Thrio platform.
May 14, 2019
History | Reports | Caller ID
This Release contains several bug fixes as well as new features that touch numerous portions of the Thrio platform. These include new reports, the option to specify Caller ID, the relocation of the workitem History option and many more updates and new features.
March 15, 2019
Survey | Callbacks | Skill Based Routing | Music on Hold
This release contains several new features that touch numerous portions of the Thrio platform. These include web and ACD callbacks, enhancements to the Survey tooling, new routing options, changes to Quarterback mode, and many more updates and new features.
October 2, 2018
Email | Warm Transfer | Conference | Transcription
This release contains numerous updates to email functionality and adds warm transfers, conferencing, and enhancements to transcriptions.
September 1, 2018
Directory | Field Mapping | ACD Calls | UI | Transcription
This release contains updates to the company directory, field mapping capabilities, ACD calls, and transcription options.